Policy

Shipping & Return Policy

Shipping

URAURÈ BEAUTÈ ships within the United States and internationally.

Processing Time

Orders are processed within 2–3 business days after purchase. Processing time is separate from shipping time.

Standard Shipping

After your order has been processed, Standard Shipping typically takes 3–5 business days.

International Shipping

International orders are typically delivered within 6–10 business days after processing. Delivery times may vary depending on the destination, customs processing, and the shipping carrier.

International customers are responsible for any customs fees, duties, taxes, or other import charges that may be required by their country.

Shipping fees and applicable taxes are calculated and added during checkout.

Tracking

A tracking number will be sent to the email address provided at checkout once your order ships.

Lost, Stolen, or Delivered Packages

URAURÈ BEAUTÈ is not responsible for packages that are lost, stolen, or marked as delivered by the shipping carrier.

If your tracking information shows that your package was delivered but you cannot locate it, please contact USPS directly to open an inquiry or locate the package.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your purchase.

If an order is returned to URAURÈ BEAUTÈ because an incorrect or incomplete address was provided, the customer is responsible for the additional shipping cost required to resend the order.

Returns, Refunds & Exchanges

ALL SALES ARE FINAL.

NO EXCHANGES.

Beauty Products — All Sales Final

Due to the nature of our beauty and personal-care products, all beauty-product sales are final. We do not accept returns, refunds, or exchanges on lip gloss, hair-care products, body oils, perfume oils, body lotions, or other beauty and personal-care products.

Please carefully review the product description, ingredients, size, and product details before placing your order.

No refunds or exchanges will be issued for beauty or personal-care products due to change of mind, incorrect product selection, or personal preference.

Clothing Returns

If clothing is available for purchase, eligible clothing items may be returned within 7 days of delivery provided that:

  • The item is unworn and unwashed.
  • All original tags are attached.
  • The original receipt or proof of purchase is included.
  • The item is returned in its original condition.

Returns that do not meet these requirements may be denied.

Approved refunds will be issued to the original form of payment. Original shipping charges are non-refundable.

Non-Refundable Products

No refunds are available for:

  • Wholesale orders
  • Lip gloss base
  • Starter kits
  • Beauty or personal-care products

Please carefully read the product description and all information provided under the Wholesale section before placing your order.

By completing your purchase, you acknowledge that you have read and agree to this Shipping & Return Policy.